At Novatek LLC, we are committed to providing reliable customer service and timely support. Whether you have questions about products, orders, shipping, returns, warranties, or general inquiries, our team is here to help.
Customer Support
For the fastest assistance, please contact us by email.
Email: support@novatekllc.online
Our support team strives to respond to all inquiries as quickly as possible during normal business hours.
Order Assistance
If you are contacting us regarding an existing order, please include:
- Order Number
- Full Name
- Email Address Used for Purchase
- Product Name
- Description of Your Inquiry
Providing this information helps us assist you more efficiently.
Returns & Warranty Support
For return requests, damaged shipments, warranty inquiries, or product issues, please contact our support team with:
- Order Number
- Product Information
- Description of the Issue
- Photographs (if applicable)
Return requests are subject to our Refund & Return Policy and Warranty Policy.
Business Address
Novatek LLC
100 Rancho Alegre Rd
Santa Fe, NM 87508
United States
Website
Business Hours
Customer support inquiries are reviewed during regular business hours.
Response times may vary during weekends, holidays, severe weather events, carrier disruptions, or periods of unusually high demand.
Before Contacting Support
You may find answers to common questions by reviewing:
- Refund & Return Policy
- Terms of Service
- Privacy Policy
Our Commitment
At Novatek LLC, we value every customer and strive to provide a professional, secure, and reliable shopping experience. We appreciate your business and look forward to assisting you.
Thank you for choosing Novatek LLC.
